PRIVACY POLICY

Last updated: 26 May 2026

  1. INTRODUCTION
    Indabazi (“the Website”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://indabazi.co.za/.

We are a responsible party under the Protection of Personal Information Act (POPIA) of South Africa. This policy complies with POPIA’s requirements.

  1. WHO WE ARE
    Website: https://indabazi.co.za/
    Owner: Indabazi (trading name)
    Information Officer: The Website Administrator
    Email: support@indabazi.co.za
    Physical address: Polokwane, 0837, Limpopo, South Africa
  2. WHAT PERSONAL INFORMATION WE COLLECT
    We may collect the following types of personal information:
  • Contact information: name, email address (e.g. when you subscribe to a newsletter or contact us).
  • Technical information: IP address, browser type, operating system, referring URL, and browsing behaviour (collected automatically via cookies and analytics tools).
  • Any other information you voluntarily provide, such as comments on blog posts.
  1. HOW WE COLLECT INFORMATION
    We collect personal information in the following ways:
  • Directly from you: when you fill in a contact form, subscribe to emails, or leave a comment.
  • Automatically: through cookies and similar technologies when you browse the Website.
  • From third parties: we may receive information from analytics providers (such as Google Analytics).
  1. HOW WE USE YOUR INFORMATION
    We use your personal information for the following purposes:
  • To provide and maintain the Website.
  • To respond to your enquiries or comments.
  • To send you newsletters or updates, but only if you have given consent.
  • To analyse Website usage and improve our content and user experience.
  • To comply with legal obligations.
  1. LAWFUL BASIS FOR PROCESSING
    We process your personal information on the following lawful bases:
  • Your consent (which you may withdraw at any time).
  • The processing is necessary for our legitimate interests (such as improving the Website), provided those interests do not override your rights.
  • Compliance with a legal obligation.
  1. COOKIES
    We use cookies to enhance your browsing experience. Cookies are small text files placed on your device. We use:
  • Essential cookies: necessary for the Website to function.
  • Analytics cookies: to understand how visitors use the Website (e.g. Google Analytics).
  • Functional cookies: to remember your preferences.

You can manage or disable cookies through your browser settings. However, some features of the Website may not work properly if you disable cookies.

We display a cookie consent banner that allows you to accept or decline non‑essential cookies before they are set.

  1. SHARING YOUR INFORMATION
    We do not sell your personal information. We may share your information with:
  • Service providers who help us operate the Website (e.g. hosting, analytics). These providers are contractually bound to protect your information.
  • Law enforcement or regulatory bodies if required by law.
  1. CROSS‑BORDER TRANSFERS
    Your personal information may be stored or processed outside South Africa (e.g. on cloud servers). We will take reasonable steps to ensure that such transfers comply with POPIA and that your information remains protected.
  2. DATA SECURITY
    We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or damage. However, no internet transmission is entirely secure; therefore, you share information at your own risk.
  3. DATA RETENTION
    We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
  4. YOUR RIGHTS UNDER POPIA
    As a data subject, you have the right to:
  • Be informed about how your personal information is processed.
  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the Information Regulator (South Africa).

To exercise any of these rights, please contact our Information Officer at support@indabazi.co.za.

  1. DIRECT MARKETING
    We will only send you direct marketing communications (e.g. newsletters) if you have given explicit, written consent. Every marketing email will include an “unsubscribe” link. You may opt out at any time.
  2. CHILDREN’S PRIVACY
    We do not knowingly collect personal information from children under 18 without parental consent. If you believe a child has provided us with personal information, please contact us so that we can delete it.
  3. CHANGES TO THIS PRIVACY POLICY
    We may update this Privacy Policy from time to time. The latest version will be posted on this page. We encourage you to review this policy periodically.
  4. CONTACT US / INFORMATION REGULATOR
    If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
    Information Officer: The Website Administrator
    Email: support@indabazi.co.za
    Physical address: Polokwane, 0837, Limpopo, South Africa

You also have the right to lodge a complaint with the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za